Telefonwarteschleife
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Greet your callers with clear, professional telephone announcements. We design your announcements individually according to a high-grade standard.
Who answers your phone when all the lines are busy? A professional telephone announcement is the first impression your customers get of your company – and that is what counts. At studio b media, we create customized telephone announcements that not only inform, but also represent your brand. Whether announcements, on-hold messages or answering machines – our productions are clear, friendly and of the highest quality. And we also like to add a little something that makes you smile. Experienced voice-over artists, suitable music and state-of-the-art studio technology give your company a voice that will be remembered.
Whether small businesses, institutions or corporations – numerous customers rely on our expertise in creating professional telephone announcements. Our productions make a friendly and competent first impression on callers. From clear announcements and informative waiting loops to charming answering machine announcements: our work is appreciated by companies that value quality and individuality. See for yourself how you can optimize your telephone announcements.
How much does a professional telephone announcement cost? Which voice suits my company? And what should a good announcement contain? Here we answer the most frequently asked questions – from the selection of voice-over artists and music design to optimal technical implementation. At studio b media, we create customized telephone announcements that not only provide information, but also reflect the character of your company. If you have any further questions, please contact us – we will be happy to help you find the perfect voice for your company!
Telephone announcements are like your company's doormen – they tell the caller what's going on. There are five types:
• Answering machine message: “Hello. No one is available right now. Please leave a message.”
• On-hold message: Elevator music plus motivational phrases. (Technically: “music-on-hold.”)
• IVR message: “Press 1 for service, 2 for sales, 3 for complete confusion.”
• Welcome message: “Welcome to Company XY” – plays before anyone even picks up.
• Music only: No voice, just background music. The silent attempt to keep you happy.
Whether you want to sell, put someone off, or just be nice – there's a message for everything.
Because hanging up is the saddest form of customer retention.
On-hold messages are the band-aid for the “please wait” problem. They prevent callers from hanging up in frustration – and use the opportunity for advertising, information, or pleasant background music. How does it work? Give our head office a call and ask to be connected internally...have fun!
The principle here is: wait, but please don't wait forever.
Three to four minutes is the maximum before “patience” turns into “annoyance.”
So: provide information. Entertain. But please do so in small bites, not in audiobook length. And no endless loops – that doesn't come across as professional, but rather rude. Want an example? Give our head office a call and ask to be connected internally...have fun!
The prices? They depend on the scope of your audio presentation – text length, locations, music. But don't worry: top quality doesn't have to break your budget.
For less than €600, we'll provide you with an announcement for one location, with crisp text up to one minute long, GEMA-free music if necessary, and advice on top of that. Pay once, sound good forever – sounds fair, right?
Yes. Period.
The voice announcement and GEMA-free music are yours – for an unlimited period of time, often even for multiple locations. No hidden traps. No license time bombs.
Once purchased, secured forever. Like a good jingle in your head.
Music has its value – quality has its price. Licensed music – from ABBA to Zucchero – can be used for as little as €200.30 per year. That is the base price. The more locations and branches you have, the higher the license fees. But you also have the advantage of widely recognized music.